Care Instructions

The Original Kaftan should be hand washed cold with like colors and line dried.

We recommend steaming or a gentle heat iron to remove any wrinkles.

Returns and exchanges

Orders shipping within the U.S are eligible for return. All unworn, unwashed items with all tags still attached can be returned within 28 days of delivery. All special order items are final sale and are not eligible for cancellation, exchange or return once the order has been processed. Please include original packaging and a return slip with your return.  We will issue you a return label and instruction for shipping. Once we receive the returned item(s), and the items are in acceptable condition, we will issue a refund. 

Please submit your return request to hello@kaftko.com

Any returns that do not meet our policy will be sent back to the customer. Once we process your return, you’ll get an email confirmation from us. Your refund will show up on your statement within 14 days. 

KAFTKO Gift Cards are not eligible for a refund.

Yes! All unworn, unwashed items with all tags still attached can be exchanged within 28 days of delivery. Please submit exchange requests to hello@kaftko.com and you will be issued a return label to send back the item(s) you wish to exchange. Once we receive the items in acceptable condition, we will send you your requested item(s). 

If there is a difference in price between items you will be charged the difference in addition to new shipping charges for the new item. 

Sizing

The Original Kaftan is designed to fit many different (and beautiful!) bodies. The deep V and high side slits allow the garment to sit differently and where it needs to on different bodies. It is a very open and flowing garment.

Laid flat, the narrowest measurement is 32" which is the seam under the generous armhole. Please refer to our garment diagram listed under each product.

While we can't guarantee it to fit ALL - we know The Original Kaftan has fit beautifully on many different figures.